Description

Position Overview

Behind Every Door is seeking a highly organized and proactive Development & Engagement Coordinator to support and strengthen our fundraising efforts through strong systems, consistent donor engagement, and well-executed campaigns.

This role focuses on supporting the day-to-day execution of development strategy—managing CRM processes, coordinating fundraising campaigns, supporting donor stewardship, and helping create meaningful donor experiences. Working closely with the VP of Development, this person helps ensure plans are carried out with excellence, consistency, and attention to detail.

The Coordinator plays an important role in supporting donor journeys from first gift to long-term partnership by ensuring timely communication, thoughtful stewardship, and organized follow-through across all donor touchpoints. This role also helps turn fundraising from activity into a managed system—creating the structure, visibility, and consistency that allows leadership to focus on relationships, strategy, and long-term growth.

This role is ideal for someone who loves coordination, organization, and making people feel connected to the mission in meaningful and creative ways. If you enjoy showing donors they are valued, creating thoughtful experiences, and bringing order behind the scenes while helping people feel genuinely cared for, this role offers both room to grow and opportunities to help shape a growing development team.

This position also supports a culture of donor ministry, approaching donor relationships with gratitude, intentionality, and a heart for partnership in the work.

Key Responsibilities

CRM Execution & Data Integrity

     Manage the day-to-day functionality of the CRM (Virtuous) and support accurate, up-to-date donor records and activity

     Execute segmentation, list building, donor tracking, and reporting support to help inform campaigns, dashboards, and decision-making

Campaign Coordination & Execution

     Coordinate and support the execution of annual giving campaigns (monthly giving, year-end, and key initiatives) from planning through follow-up

     Manage timelines, track deliverables, and partner with Communications and internal teams to ensure campaigns are completed with quality and timeliness

Donor Lifecycle & Engagement

     Support the implementation of donor engagement strategies and ensure consistent, timely touchpoints across donor segments

     Track engagement activity, donor movement, and next steps to help strengthen relationships and maintain momentum

Donor Stewardship

     Manage acknowledgment processes to ensure timely, accurate, and meaningful donor thank-yous

     Support stewardship touchpoints and follow-up to help create a thoughtful and consistent donor experience

Donor Communications & Experiences

     Coordinate donor communications by organizing content needs, timelines, and distribution across campaigns

     Support donor engagement opportunities in partnership with the Communications team and event support partners, including invitations, RSVPs, logistics, and follow-up

Operational Systems & Cross-Team Coordination

     Support and improve processes, workflows, and documentation that help development efforts run efficiently and consistently

     Partner with Development, Finance, Programs, and Communications teams to ensure alignment and smooth execution across projects

Reporting & Accountability

     Track key metrics including campaign performance, donor retention, engagement activity, and pipeline visibility

     Prepare reports and dashboards that provide clear visibility into fundraising progress and results for leadership

What We’re Looking For

We’re looking for someone who is organized, proactive, and takes ownership of their work. The ideal candidate enjoys both systems and people—someone who can manage details while also helping create meaningful donor experiences and engagement opportunities.

     3–5 years of experience in nonprofit development, operations, communications, or a related field

     Experience working with a CRM or database system (Virtuous or similar preferred)

     Strong organizational and project management skills with excellent attention to detail

     Ability to manage multiple priorities and follow through consistently

     Systems-oriented thinker who enjoys building and improving processes

     Creative and solutions-oriented, with an ability to identify opportunities for donor engagement and help bring those ideas to life through strong execution

     Clear and professional communication skills, both written and verbal

     Positive attitude, willingness to learn, and ability to grow in a dynamic environment

     Strong collaboration skills and the ability to work effectively across teams

     Alignment with the mission and values of Behind Every Door

Why This Role Matters

This role plays a key part in helping Behind Every Door build a sustainable and growing base of support. By coordinating campaigns, maintaining strong systems, and ensuring consistent donor engagement, the Development & Engagement Coordinator helps create the structure and momentum needed for long-term fundraising success.

This person helps ensure that donors feel seen, appreciated, and connected to the mission—strengthening trust and partnership over time while supporting the systems that help fundraising grow.

If you love a good system, a clean spreadsheet, and creating meaningful experiences for people who care deeply about impact, this role offers the opportunity to do all three.

Compensation and Benefits

     Salary range based on market: $58,000 – $65,000

     Full-time health benefits

     Generous paid time off and holidays

     Opportunity to grow with a dynamic and mission-driven organization